Have Your Say

Do you have a question for Council? Or want to get in touch with us about a consultation or project?


Please submit your query here and we will get back to you as soon as possible. If your query relates to reporting a problem or requesting a service - please do that here: www.gcc.tas.gov.au/services/works/report-a-problem/

Before you submit your query, check if it is something Glenorchy City Council is responsible for. 

If it relates to any of the following issues, please contact the agency listed instead of Council:
Roads maintained by the Department of State Growth (inc roadkill)
1300 139 933
www.stategrowth.tas.gov.au 
Crime and prevention - Call 000 for emergencies
For police assistance, call 131 444
www.police.tas.gov.au 
Water supply or sewage
136 992
www.taswater.com.au
Street lighting and power
132 004
www.tasnetworks.com.au 
Abandoned shopping trolleys
Coles: www.coles.com.au/customer-care/abandoned-trolleys/
Woolworths & Big W: www.trolleytracker.com.au 
Waterways and injured native wildlife
1300 368 550
www.nre.tas.gov.au 
Littering and illegal dumping
1300 139 933


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All publicly answered questions can be viewed below.

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  • There has been an ongoing issue with rubbish being dumped in lutana, between busstop 29 on Lennox Ave (68 Lennox Ave area) and the cul-de-sac below, Harlow place or street. We need some signs, warning of fines for littering/dumping rubbish and OR a street camera which will cover this laneway. It is imperative to get this done. Can this be organised with the help of a community petition? It would be cheaper than continual extra rubbish pick ups. Having a bin near the bus stop is DONT think will help. As it will just be overused, and will just end up overflowing on to the front of my property, and will be unsightly and unsanitary. A camera in the area would be amazing. And a sign to state that dumping rubbish attracts a fine of X Amount or imprisonment etc. But, just a camera alone would be extremely helpful.

    Julianne Lennard asked 14 days ago

    Hi Julianne,

    Thanks for the feedback about the rubbish dumping in this area. A clean up of the litter has been arranged. An inspection of the waste was also undertaken to look for any identifiable material that could lead to compliance action, however unfortunately this was unsuccessful in this instance. Thank you for your other suggestions regarding CCTV and signage. CCTV is unlikely to be installed at this location, and signs are generally of limited benefit as people are already aware that littering is in an offence. Council will however remain open to considering options in this area, and of cleaning up litter if we become aware of ongoing issues. Thanks again.

    Kind Regards,

    Glenorchy City Council

  • Hi council team, Just moved here from another state and excited to get on with house energy efficiency upgrades. Libraries and councils in Victoria and NSW offer heat imaging camera loans and I had contacted libraries Tasmania to ask about it but there were no plans to offer this service. Given the suboptimal quality of housing and the low temperatures in Tasmania, I would have thought offering a service like that to empower people to find the problem spots in their houses and improve them, would be a win-win for council and tenants. Some heat cameras can be as cheap as 800 dollars per camera and hook up to any phone via bluetooth. The council could even consider lending them out for 50 dollars each and recover the cost and then offer it for free or add additional units. Would you consider this? Here are some examples of other council initatives: Geelong library - free hire as part of their library of things: https://www.grlc.vic.gov.au/news/thermal-imaging-cameras Yarra City Council: https://www.yarracity.vic.gov.au/our-libraries/browse-and-borrow/library-things Hornsby council: https://www.hornsby.nsw.gov.au/environment/sustainability/in-the-home/energy/save-power-kits-at-your-library PS: Yes, Hobart council has a heat pack but it does not include thermal imaging. Would be absolutely thrilled if you could consider this as part of ongoing sustainability efforts and empowering people living in your constituency to improve their quality of life and lower their energy bills.

    Anja asked about 2 months ago

    Hi Anja,

    Welcome to Tasmania, and thanks for your thoughtful suggestion!

    Our customer service area currently offers Home Energy Audit Toolkits similar to those at Hobart City Council, they don't include thermal imaging cameras (Home energy audit toolkit | energy.gov.au) .

    We'll consider heat cameras as a potential future addition to our sustainability efforts.

    Thanks again for reaching out.

    Kind Regards,

    Engagement Team, Glenorchy City Council

  • Can we please have weekly garbage collection like other councils? The maggots like it, but I don’t think it’s healthy.

    Flick25 asked 3 months ago

    Hi Louise, thanks for your question.

    Council does provide a weekly service, however it is alternated between Waste (garbage) & Recycling collection one week and FOGO collection the next.

    In respect to Council providing a weekly garbage collection as part of the standard service, Council is not considering this.  

    If a resident requires an additional garbage collection (on the off week of Council’s fortnightly service for Waste), then a resident can contact Veolia (Council’s waste contractor) directly  (62 44 0000) to organise and off week collection for their waste bins. Understandably this is at an additional annual fee paid directly to Veolia by the user.

    Further to this, the State Government recently introduced a state-wide levy  (currently $44.88 per tonne) on all waste disposed to landfill, the reason for this as in all other Australian states is to reduce the impacts of landfilling and to divert waste going to landfill unnecessarily.

    Unfortunately the provision of a weekly collection does not address this problem and with the Levy proposed to go from $45 to $60 per tonne in the next 2 years Council will understandably need to ensure as much diversion as possible.

    In addition to this, to provide a weekly collection whether this is for Waste, Recycling or FOGO then this would understandably double Council’s collection costs unnecessarily impacting on all residential rates that would need to increase to cover this cost.  

  • Can the road lines in king George V avenue please be repainted. Most of the lines are either completely invisible or very faded. In particular the lines between the elwick roundabout and Terry street. The ones at the traffic lights are disgraceful

    Christine asked 6 months ago

    Hi Christine, 

    Thank  you so much for bringing this to our attention.  

    Line marking renewal on our roads is undertaken by State Growth and each year Councils within Tasmania submit a list of line marking that requires renewal.  Glenorchy Council undertakes an annual audit of our road line markings and requests renewal based on the condition.  Based on this audit, the line marking at the junction of King George V and Pelto Street (extension of Terry Street) has been nominated for renewal in 2024/25 by State Growth.  State Growth reviews all the line marking nominated and priorities those to be undertaken within their budget.  If King George V and Pelto Street is not undertaken, then Council will nominate it until it is.

  • Is it possible to introduce Stricter rules concerning off lead dogs/bigger, clearer dog on lead only signs at Windermere foreshore and other on lead areas. As a reactive dog owner it is very frustrating when people ignore the rules

    Eve asked 6 months ago

    Hi Eve, 

    We cannot enforce stricter rules without changing the Dog Management Policy, which will next be reviewed in 2026, so we would encourage you to submit any feedback/recommendations through that process. The Animal Management Officers will look at the current signs to see if they are sufficient and we will ask them to ensure they are patrolling the area frequently.  Thank you.

  • Can we have speed humps in impacted areas of Chigwell and Berriedale to reduce the noise from hoons doing burnouts which creates unnecessary noise as well as a potential hazard, impacting quality of life in the community.

    Matildanna asked 7 months ago

    Speed humps are installed when the majority of drivers are driving over the posted speed limit.  They are not installed for inappropriate driver behaviour such as hooning, as it is often the case that they will also use these devices in an irresponsible and dangerous manner.   The problem of motorists’ hooning is very widespread, with some areas having a higher reported or observed incidence of this driver behaviour at certain times. 

    Hooning behaviour should be reported directly to the Police on phone number 131 444. The Police have the powers to undertake enforcement of hooning, including confiscating vehicles.  While the Police may not be able to respond directly, regular reporting of this  allows the Police to understand the extent of the problem and consider what they can do.

  • Can we have the speed limit along the Mona-Granada hotel reduced to 50km? The noise from traffic impacts the quality of life for residents.

    Matildanna asked 7 months ago

    Last year, Council received approval from the State Government Transport Commissioner to reduce speed limits on several main roads from 60 km/h to 50 km/h. This change has now been implemented.  As part of this process, Council reviewed all 60 km/h main roads to determine if they qualified for a reduction to 50 km/h. Unfortunately, Main Road near the Mona-Granda Tavern did not meet the current criteria. However, the Council will continue to monitor this area and reassess if conditions change. 

    For more information about speed limit changes, please visit https://www.transport.tas.gov.au/managing_the_roads/speed_limits_in_tasmania/speed_limits_under_review

  • When can we have some screens built along the Highway to screen out noise or can the rate payers pay additional funds to have these made, for quality of life and do we can sleep without disturbances from highway noise ? If that’s not possible, can the speed limit be reduced to 80km ?

    Matildanna asked 7 months ago

    We understand your concern may relate to noise from the Brooker Highway. As this is a State Government-managed road, any issues regarding noise impacts or potential speed limit changes would need to be addressed with them directly.  Without specific details about the exact location, we are unable to determine what actions, if any, might be possible.

  • We frequently walk past Cosgrove school and litter is wedged into thei garden bushes at front of main. Is it possible to ask the school to be aware of this. We pick up as much as we can. Thank you!

    Amanda R asked 8 months ago

    Hi Amanda,  

    We will be in contact with Cosgrove High.  Thank you for bringing this to our attention. 

  • Is there a fountain drinking bowl set up for dogs on the off lead area at Berridale Bay, I took my dog there for the first time today and I could not find anywhere for him to have a drink.

    jojo asked 10 months ago

    Hi, thanks for your query.  Unfortunately there isn't a drinking bowl set up for dogs at this location, however your request has been passed on to the relevant area at Council for consideration in the future.