FAQs

Your feedback will help inform the decisions we make and guide the future of the City of Glenorchy.

To make Glenorchy a better place for us all to live, work and play we need to work together to develop solutions to the challenges we all face.

By talking to us you can help us understand how decisions, projects and proposals affect you. 

We understand that people live busy lives and have many different competing priorities. We want to provide a range of opportunities for you to share your views and help us make decisions about things that affect you.

Let’s talk, Glenorchy is your space to share ideas and provide feedback on issues and projects.

By registering and telling us a bit about yourself, you help us understand our community better, it gives you a direct line to us to make sure that your views on community issues and matters are heard, and it helps us to understand how a project may affect different parts of our community. 

It also means we can keep you updated on important project news and how community comments have contributed to decisions made by Council.

It means we know that you are a real person with genuine responses and opinions.

Registering on Let’s talk, Glenorchy is quick and simple with just a few questions that help us understand who is participating.  

We will ask for a username, email and suburb, plus a couple of demographic questions.

Our Let’s Talk, Glenorchy team are happy to assist with your registration – you can call 6216 6800, email letstalk@gcc.tas.gov.au or visit us at 374 Main Road Glenorchy to be taken through the process.

Please note that your personal details remain private (please see our privacy policy).

Your screen name will appear with your comments in some of the tools that we use. When you register you can still comment anonymously by using a screen name that does not identify you. All other information provided to us is kept confidential and only used under the Terms and Conditions. 

You can always change your username too - instructions for this can be found here. 

Your feedback is collated along with other comments, ideas and suggestions and is used to inform Council decisions. It will be used to develop various Council strategies, projects and programs. By participating you will help provide valuable insights into community views and opinions around different issues. This does not mean that every suggestion will be incorporated every time, but it will help us weigh up different options.

Online data is used alongside feedback collected through face to face consultation activities such as workshops, stakeholder group meetings, Community Yarns and pop up events. 

All moderation is carried out by our service provider Bang the Table and is independent to the City of Glenorchy. The moderators do not edit or alter any comments and will only remove comments deemed to be significantly off topic, offensive or malicious, in which case they are removed from the site immediately. Bang the Table notify the contributor d and explain the reasons for removing the comment. For further information we suggest you refer to the guidelines at the 'Moderation' tab in the menu bar at the bottom of the page.

Personal information that could identify an individual is not included in Council reporting processes. We will use your email to contact you with updates and invite you to participate in upcoming community engagement activities.

Council collects personal information to carry out its operations as a Tasmanian Local Government.  This personal information may be used for other purposes permitted by law. The information may be shared with contractors and agents of the Council for this purpose, law enforcement agencies, courts and other organisations.

You do not have to provide your personal information but if full information is not provided the Council may be unable to action your application or request.

You can find out more about how the Council manages personal information and how you can request access or corrections to it in the Council’s Privacy Policy available on the Council website or on request. 

COMMUNITY POP-UPS
A casual opportunity to chat with Elected Members and Council staff in and around Glenorchy.

COMMUNITY YARNS
A structured gathering for residents, community groups and businesses to discuss main priorities for their communities.

REFERENCE GROUPS
Contribute to specific issues across the municipality.

GET IN TOUCH
Call, email, visit, or write to us. There are plenty of ways to talk to your Elected Members and Council staff.

Keep informed and have your say by registering on Let’s talk, Glenorchy.

SOCIAL MEDIA
Facebook: www.facebook.com/GlenorchyCityCouncilOfficial
Instagram: @glenorchycitycouncil

LOCAL MEDIA
Glenorchy Gazette - delivered once a month, copies are available in Council Foyer (374 Main Rd, Glenorchy)
The Mercury

ONLINE
www.gcc.tas.gov.au
www.activitycity.com.au 

COME AND SEE US
374 Main Road Glenorchy
Monday to Friday 8.30am to 5pm

BY PHONE
Monday to Friday 8.30am to 5pm
Translating and interpreting service available (TIS) - 13 14 50
National Relay Service - 1800 555 560

EMAIL US
gccmail@gcc.tas.gov.au 

WRITE TO US
PO BOX 103
Glenorchy TAS 7010

No, Let’s talk, Glenorchy is all about adding voices to the mix and gathering as many thoughts and opinions as possible. We will continue to talk to you through more traditional methods of community engagement such as community meetings, workshops and forums. 

Here are five (5) benefits of online engagement

1. Online engagement is a quick, safe and convenient way to have your say on a range of issues and topics
2. It is a great way to keep up to date and contribute your views on issues affecting your community
3. You can see what other community members think about an issue or topic, and then respond with your own views
4. You don't have to attend community meetings at a set place and time because you can contribute at a time and place that suits you
5. It allows for a range of different people, with different views to discuss matters that impact on their community